Welcome to RimbunKL 🌿. By accessing our website and making a purchase, you agree to the following terms and conditions:

1. Payment

  • We accept secure payment methods including FPX, credit/debit cards, and e-wallets.

  • All prices are listed in Malaysian Ringgit (RM) unless stated otherwise.

2. Shipping

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Delivery time depends on your location (typically 2–5 business days within Malaysia).

  • A tracking number will be provided once your order has been shipped.

3. Returns & Exchanges

  • We accept exchanges for size/product within 7 days of receiving your item (conditions apply: original tags intact & item unworn).

  • No cash refunds — only exchanges or store credit.

  • Return shipping costs are borne by the customer unless the item is faulty or wrongly delivered.

4. Products

  • Product colors may vary slightly due to lighting or screen settings.

  • Each kebaya & batik piece is crafted with care; slight variations in patterns are part of the uniqueness of handmade/batik products.

5. Privacy

  • All customer information is kept confidential and used solely for order processing and communication.

6. RimbunKL Rights

  • We reserve the right to update or modify these terms at any time without prior notice