Welcome to RimbunKL 🌿. By accessing our website and making a purchase, you agree to the following terms and conditions:
1. Payment
We accept secure payment methods including FPX, credit/debit cards, and e-wallets.
All prices are listed in Malaysian Ringgit (RM) unless stated otherwise.
2. Shipping
Orders are processed within 1–3 business days after payment is confirmed.
Delivery time depends on your location (typically 2–5 business days within Malaysia).
A tracking number will be provided once your order has been shipped.
3. Returns & Exchanges
We accept exchanges for size/product within 7 days of receiving your item (conditions apply: original tags intact & item unworn).
No cash refunds — only exchanges or store credit.
Return shipping costs are borne by the customer unless the item is faulty or wrongly delivered.
4. Products
Product colors may vary slightly due to lighting or screen settings.
Each kebaya & batik piece is crafted with care; slight variations in patterns are part of the uniqueness of handmade/batik products.
5. Privacy
All customer information is kept confidential and used solely for order processing and communication.
6. RimbunKL Rights
We reserve the right to update or modify these terms at any time without prior notice